Frequently Asked Questions

No. Our coaching is month-to-month with no hidden fees. You can cancel anytime. We want you to stay because you’re getting results, not because you’re locked in.

Yes. We partner with trusted payment platforms that allow you to split your purchase into installments at checkout—no credit check required. We offer monthly and annual plans.

This plan includes resume + LinkedIn revamp, unlimited coaching calls, weekly job search check-ins, recruiter outreach to 200+ hiring managers, and guaranteed interview support. You’ll have a coach guiding your entire job search. 97% of our candidates who purchase this plan land interviews within 60 days.

Due to the high-touch, personalized nature of our services, we do not offer refunds. However, we’re committed to your success and will gladly provide revisions, additional coaching, or continued support until you reach your goal.

Employers are billed a placement fee—typically 30% of the candidate’s first-year salary for direct hires. For contractors or short-term hires, we offer hourly or monthly billing based on engagement.

Yes, you can start with a single service (like resume revamp) and upgrade later to add coaching, recruiter outreach, or full support. We’ll credit your original purchase toward the next tier.

No problem. We allow you to pause for up to 3 months if something comes up and you need to pause your job search. Just let us know, and we’ll adjust your plan accordingly.

Yes! We love referrals. If you refer someone who signs up, you both get a discount or bonus session. It’s our way of saying thank you for spreading the word.

Yes. Many of our clients use employer-provided career development funds or DEI stipends. We can provide custom invoices, receipts, and documentation to help you get reimbursed.

Yes! If you're part of a school, bootcamp, or company that wants support for multiple individuals, we offer group rates and tailored programs. Contact us at hello@shtudycareers.com to learn more.

We’ll reach out with reminders and nudges, but your progress depends on your engagement. If we don’t hear from you for an extended period, your support is paused, but we’ll be ready to jump back in when you’re ready to continue.